OPTIMALISASI SISTEM E-COURT DI PENGADILAN AGAMA MADIUN: STRATEGI DAN TANTANGAN

Arga Duta Maulana; Cristine Mailiena; Niqmah Kholifatul Rizqi; Soleh Hasan Wahid

Authors

Arga Duta Maulana Institut Agama Islam Negeri Ponorogo; Indonesia
Cristine Mailiena Institut Agama Islam Negeri Ponorogo; Indonesia
Niqmah Kholifatul Rizqi Institut Agama Islam Negeri Ponorogo; Indonesia
Soleh Hasan Wahid Institut Agama Islam Negeri Ponorogo; Indonesia

Keywords:

Civil case settlements; Digital technology literacy; E-court system; Litigation administration; Madiun Religious Court.

Abstract

This study aims to identify the obstacles to utilizing e-court systems in managing civil case settlements, evaluate the effectiveness of the e-court system in modernizing litigation administration in the Madiun Religious Court, and explore the strategies used by the court to optimize the e-court system. Qualitative research methods, including observation, in-depth interviews, document analysis, and literature review, were employed to gather data. Content analysis was utilized to analyze the data. The study found that the primary obstacle to e-court system utilization in the Madiun Religious Court was a lack of public understanding of its operation. The court has attempted to improve the e-court system through various efforts such as socialization programs, branding through social media, training, and problem inventories. To enhance the e-court system, the study recommends that the Madiun Religious Court improve digital technology literacy and public awareness, provide training programs for e-court personnel, and develop a user-friendly interface. Moreover, human resources development, focusing on training staff and litigants, is essential for successful e-court system implementation. Further research is necessary to identify the factors influencing the effectiveness of the e-court system in providing public services in the Indonesian judiciary.

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